Facilitating the import and export of goods to and from a country requires a substantial level of preparation and documentation, which must also be supplemented by the availability of logistical knowledge, experience and resources. Generally, the facilities offered by logistics and clearing agents include, but are not limited to representation of clients during customs examinations, assessments, payment of duty and taking delivery of cargo from customs after clearance, along with the documents.

As your cargo is stored in a warehouse until its clearance has been approved, improper handling of your documents and lack of procedural knowledge can affect the release of your cargo, which could result in delays and additional costs in transport, a substantial build-up of warehousing expenses and quite possibly the loss of your cargo, in addition to the possibility of a loss of reputation for your company.



Selecting a freight forwarder can, in itself prove to be a tedious task, with many new and inexperienced companies offering their services at competitive rates. However, when considering the correct business partner, it is beneficial to select one which has a proven track record. While selecting a cheaper alternative may seem like the economically responsible choice initially, any error or noncompliance with standard procedure may end up costing you far more.

Ceylon Operators offers over 50 years of industry experience to its clients, serving as not only an intermediary between air, sea and land transportation service providers, but also utilizing its vast experience and business partnerships with carriers to create a seamless line of operation for its clients. These time-honed relationships not only ensure that Ceylon Operators is able to expedite the logistics process for its clients, but also guarantees that their financial investment remains at an agreeable value, all while maintaining the promise of speed and reliability. In turn, this grants their clientele the peace of mind that their cargo is in safe hands, while avoiding the technicalities of its transportation and enabling them to focus on more pertinent aspects of their respective businesses. Ceylon Operators promises their clients the most streamlined process for all logistics requirements by handling all aspects involved, including any and all complications that may arise.



By definition, the term “logistics” refers to the commercial activity of acquiring, managing and transporting goods from one point to another. However its function delves much deeper, covering all aspects of transport from the point of manufacture, right up to the point of delivery – be it a warehouse, retail outlet or a customer’s home. The primary function of a logistics agency is to ensure the efficient transportation and storage of goods from the point of origin to the point of consumption, while meeting and handling all requirements in a timely and cost-effective manner, in the process.

With the rapid development of technology over the recent years, companies have strived to improve their quality of service, by working towards the timely delivery of goods throughout the supply chain. With more and more e-commerce platforms becoming available to consumers, it has created a greater need for the effective and qualitative execution of processes. When suppliers are unable to meet their customers’ requirements, it harbours negativity and results in a loss of customer’s faith and, in turn, brand equity.

The process of logistics management itself is vastly complex; comprising of planning and optimizing routes and shipment loads, order management, freight auditing and payment, yard management, warehousing and distribution facilities. Under the guidance of an experienced logistics agent, suppliers are able to minimise their costs, while maintaining availability and the ability to deliver their products to customers on time and without hassle.


Ceylon Operators: Established in 1970.



Ceylon Operators PVT LTD

95 Gnanawimala Road, Dematagoda,
Colombo 9, Sri Lanka

+94 777 447 447 . +94 112 671 101 . +94 112 671 104